computer tips

GFAQ- What can basic IT training do for your business?

GFAQ- What can basic IT training do for your business?

Welcome to the latest edition of Gary's frequently asked questions. With permission from Gary, we've created a series of answers to some of the most common problems in the IT industry that Gary has asked us for help with over the time we've been his IT consultant. IT training will be the focus this time. Basic IT training can save you both time and money in the long run.

Cryptolocker - how not to get it

How to avoid Cryptovirus and Ransomware

Data is your business’ most valuable asset. Last year's HMG study into UK InfoSec conducted by PWC showed that 74% of small businesses suffered a security breach in 2015, and 50% of serious incidents were caused inadvertently by human error. When you consider the financial impact, which averages £55 per employee per hour of lost data, it really makes you think that having a backup and disaster recovery plan isn’t such a bad idea.

These stats are not fabricated scare tactics.

Worryingly they are very real, and both the cost implications and number of attacks are increasing year on year.

So what can you do about it?

Print out this PDF and stick it up around your office to help your colleagues avoid infecting their computer or your network with a malicious virus such as Cryptolocker or Ransomware. 

We've spoken to plenty of companies who thought they had a backup and recovery plan...until they needed to use it only to find that:

  • their tapes failed (surprisingly common and quite annoying)
  • external hard drive had corrupted (most definitely annoying)
  • that they couldn't access their data because it was stuck inside their flooded building (really annoying - super-bad times).

Don’t be one of the 91% of companies who doesn’t know if their Disaster Recovery method works in a crisis. We can help you build an effective Backup and Disaster Recovery strategy free of charge, and we can talk you through your options from off-site to Cloud and everything in between. To chat to us right now or to arrange a call back, you can email us on or call 0114 399 0995.

You can also sign up for our mailing list here to receive our Top IT Tips, plus exclusive event invitations and a chance to have a full audit of your current backup method completely free of charge.

Remember the 3 golden rules:

Protect your data intelligently. Backup your data securely. Recover your data confidently.

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Top 10 Time-Saving Hacks for the Office

#1 - Reopen closed browser tabs: Control + Shift + T (Command + Shift + T on a Mac)

This will save you endless times when you accidentally close your browser. Restore your entire session with this simple keyboard shortcut and let your colleagues know too – they’ll be thanking you before long, trust me!


#2 – Outsource your network and device management

Outsourcing isn’t what it used to be: it no longer means call centres in far-flung corners of the world or dealing with people who know nothing about your business. AAG’s network monitoring platform, powered by Autotask, deals with all the day-to-day incident fixes, patches and updates your network needs, leaving you free to…


#3 – Create a task list

You can do this in Microsoft Outlook, on a post-it note or in coloured pens if that’s what you respond to. Before you leave work each evening, write a list of the things you need to do the following day. Prioritise it first thing in the morning and enjoy the sense of satisfaction you get from ticking things off.


#4 - Toggle between open programs: Alt + Tab (Command + Tab on a Mac)

No longer will you have to faff around with your mouse when you want to switch between your browser, email and Word!


#5 – Save the best for last

You know that onerous, but hugely important task you’ve been putting off? Get it done as soon as you get into the office (and have a coffee in your hand). This approach not only saves you from dreading it for the entire day, but you’ll get a massive sense of relief once it’s done that will make the remaining hours far more enjoyable and productive!


#6 – Use the phone/your legs

Instant messengers and email are great, no doubt about it. But sometimes you can spend hours back-and-forth when a simple phone call or visit to a colleague’s desk would have got you an answer in seconds. It can be nice to have some genuine human interaction now and again (even we think that, and we work in IT).


#7 – You make the rules

Outlook Rules can be a lifesaver, particularly if you subscribe to the ‘Zero Inbox’ school of thought. You can create rules to place emails from a particular person or on a certain topic straight into a different folder, helping you keep track of things without becoming a slave to your inbox.


#8 – Use the Cloud

If there’s one thing that will save you crazy amounts of time and frustration, it’s using the Cloud to store your files. How many times have you emailed yourself a document you need on a different device? Or could really do with reading that whitepaper your boss sent you (that just happens to be on your desktop whilst you’re on the train)? The Cloud can eliminate all of those problems and more by storing your files safely and securely in one place. Look out for our cheat’s guide to understanding the Cloud which you can sign up for [here].


#9 – Calendar sharing

Using Microsoft Exchange Server or Office 365, planning meetings has never been so easy. By sharing your calendar with your colleagues and vice versa, scheduling conflicts can be a thing of the past (finally)!


#10 - The Golden Rule – Saying ‘NO’!

Don’t be just another yes man. If you’re asked to do something, first ask yourself: ‘do I have the time to do this? Will it bring my company closer to its goals?’ If it’s a no, then don’t do the work – it sounds like you have better things to be doing with your time.