Replying to Long Email Threads with Copilot

Microsoft 365 Copilot is here to streamline your email management in Outlook, making it easier to summarise, reply, and stay organised. Here’s how.

13.08.24 Charles Griffiths

How to Use Copilot in Outlook

Firstly, to start using Copilot in Outlook, simply click on the Copilot icon. This feature allows you to draft responses with the assistance of Copilot, adapting to your personal writing style and preferences for directness and structure. Or even use as a coach to gather feedback on the tone of your emails.

Then for long email threads, you get a quick summary with the click of a button and here’s how:

How Copilot Can Help with Long Email Threads

When faced with a lengthy email thread, Copilot can help you by summarising the conversation and suggesting a structured reply. This ensures that you address each point raised in the thread effectively and efficiently.

Summarising the Thread

Copilot can analyse the entire email thread and provide a concise summary, highlighting the key points and action items. This allows you to quickly catch up on the discussion without reading through every single email.

Replying to the Email

After summarising, Copilot can assist you in writing a reply, whether this is as detailed as acknowledging each participant’s input and suggesting the next steps (such as the video example), or a brief response with collecting thanks.

For instance, if the thread discusses a social campaign, Copilot can help you thank the team for their ideas and propose starting with the suggested approach.

How to Use Copilot to Reply to Emails

Copilot doesn’t just summarise and reply to long threads; it can also help you structure your emails from scratch. By understanding your writing nuances, Copilot ensures that your emails are well-organised and reflect your personality.

What Else Can Copilot Do in Outlook?

Copilot is a versatile tool that can enhance your email experience in multiple ways:

By leveraging Copilot, you can transform your email management, making it more efficient and personalised.

Get Copilot-Ready

Copilot’s powerful feature set makes it a great addition to any workforce. But setting up Copilot securely can feel daunting.

AAG’s comprehensive support helps you get the most out of Copilot. An initial consultation and readiness assessment ensures that the new services can be accessed securely, while customised training helps your team understand Copilot features and its applications in their workflows. We’ll even run regular updates based on your usage to keep your Copilot services optimised.

Contact us today to get your Copilot readiness assessment.

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