AAG helps hospitality businesses manage their IT
The hospitality industry relies heavily on technology to meet the demands of its customers.
A seamless customer experience needs to be supported by reliable and efficient technology. From customer service to secure public Wi-Fi networks, businesses across the hospitality sector need powerful IT infrastructure to keep running efficiently. AAG keeps this management simple, offering a full suite of IT support services tailored specifically for your needs.
24/7 Support For the Industry That Never Stops
Hospitality businesses need IT support that is available at all times. Outsourcing your IT service to AAG gives you access to our team of specialists, who have years of experience and can give expert support.
We operate a 24/7 service desk for any issue your business may encounter. For major problems, we can provide rapid on-site support to ensure minimal disruption to your service.
Our Services
To provide the best customer experience, businesses in the Hospitality sector need robust IT. We have extensive experience working with hospitality businesses and can tailor a comprehensive IT package for your needs.
Managed IT Support
Digital Transformation Services
Cyber Security Services
Cloud Solutions
Backup Recovery Services (BaaS)
Infrastructure as a Service (IaaS)
Managed Print Services
Business Telecoms Solutions
IT Project Implementation Services
From independent pubs to large hotel chains, AAG unlocks the IT potential of businesses across the hospitality industry.
IT Support for Hotels
Hotels need powerful IT tools to provide the best customer experience.
From smart keys for hotel rooms, to securely storing customer data, the latest technology is increasingly crucial for a successful business. AAG offers specialised IT support for hotels. We help keep your customer’s data secure with our cyber security services. As experts in disaster recovery and backup solutions, we can ensure business continuity and that your data remains safe. We keep your network running smoothly, with our full suite of IT support options.
IT Support for Restaurants
Restaurants need robust IT support to ensure their businesses run smoothly.
It can be challenging for in-house IT teams to cope with the increasing demands for powerful technology within restaurants. AAG offers a range of bespoke IT solutions that can keep your restaurant running efficiently. From online reservation systems to cloud backup options, we can help you develop your technology infrastructure.
We help enhance the IT experience for your customers.
Hospitality sector businesses succeed by providing the best experience for their customers. Powerful technology is increasingly crucial for delivering a seamless experience in hospitality sector businesses.
The IT services that your customers interact with need to work efficiently to provide an experience that matches your brand. Whether you operate a small bar or a large hotel chain, your IT systems should reflect the quality of service you provide. We work closely with you to identify upgrades that can transform your business and deliver the best service for your customers.
Retail Specific Services
Multi-vendor management
Multi-vendor management is essential to hospitality businesses as it allows your company to diversify its IT infrastructure. Different suppliers for each system ensure a robust network of the latest technology. AAG works with all major vendors ensuring you have access to the smartest tools on the market. Our robust backup recovery service can keep all your systems safe, from multiple vendors, should your IT become compromised.
Guest Wi-Fi
A secure Wi-Fi network is crucial for providing guests with the best experience in your establishment. Poorly configured wireless networks are vulnerable to breaches and put customers’ data at risk. The loss or theft of customers’ data can cause reputational damage to your business. AAG offers a comprehensive cyber security service that includes a network security assessment and a network vulnerability assessment. We work with you to provide tailored solutions that will ensure the security of your network, so your guests can connect with confidence.
EPOS system
EPOS systems are an essential component in any hospitality business. Improving the efficiency of transactions through an up-to-date EPOS system will help your business run smoothly. The security of this system is vital for keeping your customer’s data safe
On-Board with AAG
Your business is unique, so your IT support should be tailored to your needs. After an initial consultation, our team will spend time on-site to review your current service and carry out a technical audit.
With this information, we work with you to create a bespoke IT solution, focusing on short-term goals and a longer-term strategy. Once we’ve worked alongside you to implement any recommendations, our team is ready to help with problems as they arise, providing remote and on-site support. With AAG, you can unlock the potential of your hospitality business.
Client Testimonials – Hospitality IT Support that delivers
AAG provides tailored IT Support services for businesses across the hospitality sector.
