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AAG helps hospitality businesses manage their IT

The hospitality industry relies heavily on technology to meet the demands of its customers.

A seamless customer experience needs to be supported by reliable and efficient technology. From customer service to secure public Wi-Fi networks, businesses across the hospitality sector need powerful IT infrastructure to keep running efficiently. AAG keeps this management simple, offering a full suite of IT support services tailored specifically for your needs.

The Benefits of Working With AAG

Our approach simplifies the setup of your new systems, and our bespoke solutions are tailored to maximise the benefit for your business.

 

  • 24/7 fully outsourced support We operate across the UK, ensuring a rapid response when something goes wrong.
  • You remain in control: We manage your systems, but you remain in control of your technology.
  • Bespoke IT Support: Our services are tailored to your business, keeping you ahead of the competition.
  • Rapid installation: We ensure minimal disruption to your operations while we upgrade your systems.
  • Technology partnerships: We partner with industry leaders that keep your business at the cutting edge of IT.
  • Cyber Essentials Plus and ISO 27001: Our accreditations demonstrate our commitment to keeping your valuable data safe.
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24/7 Support For the Industry That Never Stops

Hospitality businesses need IT support that is available at all times. Outsourcing your IT service to AAG gives you access to our team of specialists, who have years of experience and can give expert support.

We operate a 24/7 service desk for any issue your business may encounter. For major problems, we can provide rapid on-site support to ensure minimal disruption to your service.

Our Services

To provide the best customer experience, businesses in the Hospitality sector need robust IT. We have extensive experience working with hospitality businesses and can tailor a comprehensive IT package for your needs.

From independent pubs to large hotel chains, AAG unlocks the IT potential of businesses across the hospitality industry.

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IT Support for Hotels

Hotels need powerful IT tools to provide the best customer experience.

From smart keys for hotel rooms, to securely storing customer data, the latest technology is increasingly crucial for a successful business. AAG offers specialised IT support for hotels. We help keep your customer’s data secure with our cyber security services. As experts in disaster recovery and backup solutions, we can ensure business continuity and that your data remains safe. We keep your network running smoothly, with our full suite of IT support options.

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IT Support for Restaurants

Restaurants need robust IT support to ensure their businesses run smoothly.

It can be challenging for in-house IT teams to cope with the increasing demands for powerful technology within restaurants. AAG offers a range of bespoke IT solutions that can keep your restaurant running efficiently. From online reservation systems to cloud backup options, we can help you develop your technology infrastructure.

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We help enhance the IT experience for your customers.

Hospitality sector businesses succeed by providing the best experience for their customers. Powerful technology is increasingly crucial for delivering a seamless experience in hospitality sector businesses.

The IT services that your customers interact with need to work efficiently to provide an experience that matches your brand. Whether you operate a small bar or a large hotel chain, your IT systems should reflect the quality of service you provide. We work closely with you to identify upgrades that can transform your business and deliver the best service for your customers.

Retail Specific Services

Multi-vendor management

Multi-vendor management is essential to hospitality businesses as it allows your company to diversify its IT infrastructure. Different suppliers for each system ensure a robust network of the latest technology. AAG works with all major vendors ensuring you have access to the smartest tools on the market. Our robust backup recovery service can keep all your systems safe, from multiple vendors, should your IT become compromised.

Guest Wi-Fi

A secure Wi-Fi network is crucial for providing guests with the best experience in your establishment. Poorly configured wireless networks are vulnerable to breaches and put customers’ data at risk. The loss or theft of customers’ data can cause reputational damage to your business. AAG offers a comprehensive cyber security service that includes a network security assessment and a network vulnerability assessment. We work with you to provide tailored solutions that will ensure the security of your network, so your guests can connect with confidence.

EPOS system

EPOS systems are an essential component in any hospitality business. Improving the efficiency of transactions through an up-to-date EPOS system will help your business run smoothly. The security of this system is vital for keeping your customer’s data safe

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On-Board with AAG

Your business is unique, so your IT support should be tailored to your needs. After an initial consultation, our team will spend time on-site to review your current service and carry out a technical audit.

With this information, we work with you to create a bespoke IT solution, focusing on short-term goals and a longer-term strategy. Once we’ve worked alongside you to implement any recommendations, our team is ready to help with problems as they arise, providing remote and on-site support. With AAG, you can unlock the potential of your hospitality business.

Client Testimonials – Hospitality IT Support that delivers

AAG provides tailored IT Support services for businesses across the hospitality sector.

I would definitely recommend AAG to our clients and we do on a regular basis, we would not use a company that we are not willing to sell to our end users. ACS would not be where we are today without the help and support of AAG.

ACS Business Supplies

AAG is a very professional organisation and the team are always prepared to invest time to better understand our needs and concerns. We would happily recommend AAG as a true IT partner.

AEON Financial Services

They are honest, approachable and they have a personality, which is why we would have no doubt in recommending AAG to anyone who is considering using their services.

Crystal Clean Services

I’d recommend AAG to anyone looking for solid IT consultancy and support, especially if you are just starting a new business venture. We’ve found a true technology partner in AAG.

Haus Homes

AAG help me to sleep at night knowing that I don’t have IT issues, and anything can be resolved quickly and professionally. I would recommend AAG because of all the above and the friendliness of the staff.

Home Instead Senior Care Chesterfield
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Let's Talk about Hospitality IT Support

Contact AAG today.

Our team is ready to help unleash your business’ potential and ignite rapid progress towards your goals.