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AAG helps retail businesses manage their IT

The past decade has seen a shift in the way that people shop. With the growth of online retail, traditional brick and mortar stores have had to adapt to stay competitive.

Improving your customers’ experience through technology is key. Managing these systems can be challenging for independent retail stores. From boutiques to supermarket chains, AAG provides a suite of bespoke IT support services tailored to support and grow your business.

Investment in robust IT systems is critical for combating the challenges of digitisation in the UK retail sector.

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Supply Chain

An efficient supply chain is crucial to keep your business running. The growth of online retail has made this even more critical, as customers now expect quick deliveries.

IT maintenance across the supply chain can be difficult and costly. We can help you with IT solutions that can help you manage your stock levels and fulfil orders quickly.

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Customer Service

With online shopping now an established component in the UK retail sector, there is an increased need for robust IT.

Chatbots and AI to reply to customer queries need to be reliable and available at all times to give the best possible service.

Our Managed IT support can ensure that your technology runs smoothly, allowing you to deliver a positive shopping experience for your customers.

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Data Security

Online retailers need to provide secure online checkouts and must be able to store sensitive customer data. This has made the need for IT support more critical than ever.

Our tailored support service can provide proactive cyber security services to prevent downtime or breaches that may affect your customers’ experience.

AAG provides innovative technical support services to upgrade your retail business.

Workforce Management Software

Outdated back-office software can reduce efficiency and impact your business’ productivity. Manually entering work schedules and managing your workforce can be time-consuming and costly.

We provide a streamlined solution to simplify your processes and reduce costs. Our workforce management software is a system that automates workforce processes:

  • Workload forecast – The software can predict future workloads, ensuring you have the staff needed to meet demand.
  • Personnel or staffing planning – Automatically create work schedules based on your business needs and employee availability.
  • Programming Calendars and shifts scheduling – Modify existing calendars and shift patterns to accommodate changes in your business.
  • Daily performance control – Automatically measures your key performance indicators

From scheduling shift changes to planning recruitment drives, automating workforce processes allows your business to better plan for the future.

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Retail Inventory Software

Having access to accurate stock details is crucial for retailers. Internal stock counts are not always accurate. Incorrect stock counts can lead to availability issues for popular products.

Overstock can block valuable warehouse space and can be challenging to sell.

AAG’s retail inventory software tracks your inventory levels. By monitoring orders, sales, and deliveries, our software ensures accurate management of your stock.

Data Collection and Analysis

Data on customer shopping habits helps retail business’ adapt their strategies and provide the best customer experience.

Online data can be collected from consumers in different ways:

  • Customer purchase history
  • Online browsing behaviour
  • Location data
  • Demographic information

With the help of our data collection and analysis services, you can gain insights into what products customers are buying, what they are looking at online and where they are located. This valuable customer data can then be used to find areas to focus your services and provide a quality customer experience.

The Benefits of Working with AAG

Retailers must invest in robust IT systems to ensure the smooth running of their business. This can be a costly and time-consuming process. AAG keeps the management of your IT service simple. Our IT experts are experienced in managing vital services for your retail business.  We minimise disruption to maximise the benefit to your business.

24/7 fully outsourced support

We offer to outsource IT Support across the UK, ensuring a rapid response when something goes wrong.

Rapid software implementation

This ensures minimal disruption whilst upgrading your vital systems.

Bespoke IT solutions

We tailor IT solutions to suit your retail business.

Bespoke IT solutions

Our services are tailored to your retail business, keeping you ahead of the competition.

Technology partnerships

We partner with industry leaders that enable streamlining of your systems.

A secure network

We carry Cyber Essentials Plus and ISO 27001 certification, ensuring your data will be stored securely.

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We Are Committed to Providing Expert Support For Your Business

Retailers must invest in robust IT systems to ensure the smooth running of their business. This can be a costly and time-consuming process. AAG keeps the management of your IT service simple.

Our team of specialists is committed to providing the highest level of technical support. AAG provides remote and on-site support services for any issues your business encounters. We’re ready to deliver reliable solutions from upgrades to cybersecurity to overhauls of critical back-office systems.

Testimonials

We provide bespoke IT services to businesses across the retail industry.

I’d recommend AAG to anyone looking for solid IT consultancy and support, especially if you are just starting a new business venture. We’ve found a true technology partner in AAG.

Haus Homes

We would recommend AAG as they make us feel like a valued client and they are friendly, approachable and efficient.

Pharmacist Support

I would recommend AAG as we have had experiences with other IT service providers in the past and all of the other suppliers have let us down significantly. If I could describe AAG in one word it would be ‘reliable’.

Weightron Bilanciai

I would definitely recommend AAG to our clients and we do on a regular basis, we would not use a company that we are not willing to sell to our end users. ACS would not be where we are today without the help and support of AAG.

ACS Business Supplies

AAG is a very professional organisation and the team are always prepared to invest time to better understand our needs and concerns. We would happily recommend AAG as a true IT partner.

AEON Financial Services

They are honest, approachable and they have a personality, which is why we would have no doubt in recommending AAG to anyone who is considering using their services.

Crystal Clean Services

AAG help me to sleep at night knowing that I don’t have IT issues, and anything can be resolved quickly and professionally. I would recommend AAG because of all the above and the friendliness of the staff.

Home Instead Senior Care Chesterfield

On-Board with AAG

As a retailer, your business needs to focus on delivering the best customer experience. AAG is fully committed to providing bespoke retail IT support with cutting-edge solutions designed to adapt with you as your business changes.

Our initial consultation will identify your needs to develop your IT service. Our team then spends time on-site to review your current service and infrastructure, and we work closely with you to create a robust IT solution. We achieve key short-term goals by installing the required infrastructure, software, and services. We keep you updated on progress throughout the project, so you know exactly what is being delivered to your business. Once installation is complete, we focus on a longer-term strategy to ensure your IT infrastructure is suitable for your plans. We ensure that our solutions will work best for your retail business.

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A partnership that delivers

AAG is fully committed to providing bespoke retail IT support with cutting-edge solutions designed to adapt with you as your business changes.

Our initial consultation will identify your needs to develop your IT service. After spending time on-site to review your current service and infrastructure, we work closely with you to create a robust IT solution. We achieve key short-term goals by installing the required infrastructure, software, and services. Once installation is complete, we focus on a longer-term strategy to ensure your IT infrastructure is suitable for your plans. We ensure that our solutions will work best for your retail business.

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Discover the power of IT and future proof your business with AAG

Our team is committed to providing innovative solutions to your IT needs. Access world-class security and powerful IT services to develop your business.