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AAG Helps Small Businesses Manage Their IT

Robust IT Support is required to maintain hardware and keep essential systems online. Small businesses may not have the resources to manage this upkeep alone.

Outages resulting from technical problems can affect everything from customer relationships to revenue, and time lost in the repair process is money lost by the business.

  • We offer tailored, Managed IT support so small businesses can focus on growing their operation.
  • Our cost-effective solutions can streamline your services and boost productivity.
  • We can help with projects of all sizes, from system updates to cloud migration.
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An IT Partnership That Prepares Your Business for the Future

New technology is constantly developing, which can mean expensive hardware and software quickly becomes obsolete. Small businesses in particular benefit from support navigating this changing digital landscape.

A strong IT strategy can transform your business operations, creating new opportunities for revenue and growth. AAG can help future proof your business by recommending the right technology that best supports your development. A dedicated account manager consults with your team to develop a long-term strategy that enhances productivity and promotes business growth.

Our Services

Your business needs an IT partner that provides excellent service and supports your future growth. We can recommend bespoke IT support solutions that can help ignite rapid progress towards your business goals.

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Outsourcing your IT to a support company saves time and money for your business.

Productivity is vital for small businesses, and your IT Support should reflect this. An in-house IT team can be an expensive drain on resources, especially as full-time on-site support may not always be required.

AAG’s fully outsourced IT Support for small businesses keeps the management of your IT simple. Our full range of managed IT Support services are scalable with your company’s growth, so you never pay for more than you need. We provide 24/7 coverage and high-level support that ensures your hardware and software are always operating correctly.

Robust Cyber Security Keeps Your Business Safe

Every business must secure sensitive information against outside threats. Malware and ransomware attacks are an ever-increasing risk and can damage a business’ operation and reputation. Small businesses are especially vulnerable to breaches as they may not have the in-house infrastructure necessary to monitor their systems constantly.

Cyber security is at the heart of everything we do. We carry Cyber Essentials Plus and ISO 27001 accreditation to demonstrate our commitment to keeping your valuable data safe. From device monitoring to penetration testing, our comprehensive security services protect your business from both internal and external threats.

We collaborate with your business to create a viable security solution that complements your operations. Our cyber security expertise allows us to enhance productivity while maintaining data security.

If you’re looking for business IT Support to assist a larger business or SME then our experts are always ready to talk.

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Our Backup and Recovery Services Protect Your Business’ Data

Holding sensitive data in a single location is risky as this is vulnerable to theft and damage. Losing data can cause companies to suffer from downtime and reputational damage, which can cripple smaller businesses that rely on word-of-mouth for revenue.

Backups in a second location provide data security in the event of a disaster. We can design a solution based on your budget and requirements from on-site, cross-site, cloud, or hybrid backups. Our backup recovery services can help ensure business continuity should the worst happen.

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AAG’s IT Services Benefit Your Business

Every business has different IT requirements, so your IT Support provider should offer flexible services tailored to your needs. We work with you to ensure we provide the right service for your business.

Our account managers take time to get familiar with your company and recommend reliable IT solutions that support your business goals.

  • 24/7 fully outsourced support across the UK.
  • Round the clock support with our remote desk and rapid on-site assistance.
  • We provide bespoke solutions that boost your business’ productivity.
  • Our technology partnerships keep your business at the cutting edge of IT.
  • Our security services and accreditations ensure your data remains secure.
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Keep Costs Down With Our Pay As You Go IT Support

Our Pay As You Go IT Support service offers flexible backup for organisations that need it.

This service is perfect for small businesses that need additional support with specific projects or ongoing systems management without being tied into a long-term contract. With a block hours contract, you only pay for the services you need. There are no significant upfront costs or expensive minimum term contracts.

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Microsoft 365

As a Microsoft Gold Partner, we can help your company get the most out of Microsoft’s suite of productivity tools.

Our experts can provide training for your staff, and access to our Microsoft Learning Portal ensures your business can utilise 365 to its fullest potential. These productivity applications promote collaboration and boost performance for your team while maintaining data and system security.

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Our Onboarding Process

We know that your company’s success is dependent on productivity. Our onboarding and IT project implementation services are focused on reducing any disruptions to your operations.

After an initial consultation to determine your small business IT support requirements, we then spend time on-site to evaluate your current service and infrastructure. From this, we work closely with you to create a bespoke IT solution. The new software and services are then rapidly installed to minimise disruption to your existing operations. Your dedicated accounts manager creates a long-term IT strategy that supplements your development plans.

AAG can tailor small business IT support – ranging from additional support with a specific project or a long-term partner to manage your IT services.

Our Locations

Our service desk is available 24/7 to keep your business operating smoothly. We constantly monitor our systems and provide remote small business IT support for any issues. Across the United Kingdom, from our London office to our Chesterfield IT Support hub, we can provide rapid on-site assistance for major problems.

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Testimonials

We provide tailored small business IT Support across the United Kingdom.

I would definitely recommend AAG to our clients and we do on a regular basis, we would not use a company that we are not willing to sell to our end users. ACS would not be where we are today without the help and support of AAG.

ACS Business Supplies

AAG is a very professional organisation and the team are always prepared to invest time to better understand our needs and concerns. We would happily recommend AAG as a true IT partner.

AEON Financial Services

AAG help me to sleep at night knowing that I don’t have IT issues, and anything can be resolved quickly and professionally. I would recommend AAG because of all the above and the friendliness of the staff.

Home Instead Senior Care Chesterfield

AAG are friendly and approachable which is particularly important when IT knowledge is very limited and we aren’t exactly sure what the problem is.

Proctor Car Sales

They are honest, approachable and they have a personality, which is why we would have no doubt in recommending AAG to anyone who is considering using their services.

Crystal Clean Services

I’d recommend AAG to anyone looking for solid IT consultancy and support, especially if you are just starting a new business venture. We’ve found a true technology partner in AAG.

Haus Homes

Small Business IT Support FAQs

Do Small Businesses Need IT Support?

With constant changes in technology, issues can arise that require immediate attention. For many organisations, a few hours of downtime or a problem with data management could mean financial losses and damage to the company’s reputation.

Robust IT Support allows small businesses to focus on their core operations while system maintenance happens in the background. Good service can save time and cut costs for businesses while preventing future problems and increasing productivity.

Is outsourcing my IT Support beneficial compared to hiring an in-house team?

Large organisations often have in-house IT teams that monitor their systems and proactively deal with issues. This is not always possible for small businesses. The additional staff and infrastructure required can be a huge resource drain that can be better invested elsewhere.

IT support services offer the expertise needed to keep your business running smoothly. Their engineers can constantly monitor their network for any issues. A dedicated account manager can work with your company to decide exactly what IT services would benefit your operation. With round-the-clock technical assistance, you can minimise downtime and get back to everyday operations quickly in the event of a disaster.

How can a managed IT Service improve my business' productivity?

Today’s business environment is highly competitive, and success depends on your ability to be productive. Well-run technology can support your staff in all their tasks, from simply sending an email to completing long-term projects.

Issues such as Wi-Fi outages or system crashes can bring your business to a standstill. A managed IT service minimises this disruption. Their engineers can recommend an IT infrastructure that supports your business’ optimal operation.

IT Support providers have access to additional productivity applications to boost your business’ performance. Microsoft 365 is a powerful tool for any office, providing a suite of software that enhances productivity and collaboration. Your IT partner can provide training for your staff that lets your business get the best out of Microsoft.

AAG IT Expert

We Are Ready to Support Your Business

Our team are dedicated to solving IT issues in a very professional manner. We can help your business unlock the power of technology.