WHAT HAUS HOMES SHEFFIELD SAY ABOUT US:
“AAG supports us with everything relating to our IT. None of the Haus Homes’ team are in the slightest bit technical so it’s vitally important that we have an IT partner we can trust. AAG helped us integrate our different software providers and were also instrumental in recommending other suppliers for services such as our great new phone system. We simply pay a modest monthly amount and they take care of the rest."
"When we first met with AAG, we explained what we felt we needed as a new start up business. They listened, really understood our vision and aspirations, and came up with a plan for us. They ordered all our hardware and installed and tested it before we opened the doors. They also liaised with our software providers to ensure everything was seamless.”
"I’d recommend AAG to anyone looking for solid IT consultancy and support, especially if you are just starting a new business venture. They were on hand from day 1, offering advice and support to help us fully understand our needs. The solution they provided us with is completely scalable, meaning it can grow with us as we continue to flourish in the future. We’ve found a true technology partner in AAG.”
WHAT ST PATRICK’S CATHOLIC VOLUNTARY ACADEMY SAY ABOUT US:
“Our IT systems are essential in the day to day running of the school. It’s vital our systems work properly as all of our registers, lunch orders and finance are all done electronically to increase efficiency. Any downtime would cause massive issues for us. AAG alerted me to GDPR in late 2016 and invited me to a Demystifying GDPR event with other organisations. The learning I picked up at this event enabled me to alert the board of governors and the Head Teacher about GDPR and its implications to us. It really helped us get ahead of the game in preparing for GDPR”
“AAG facilitated a GDPR audit, where an external body comes in to help make sure we are compliant. It was a tremendous help, not only in highlighting things we need to work on but also boosting our confidence that we are taking the right steps towards compliance ready for 25th May 2018 and beyond."
WHAT AEON FINANCIAL SERVICES LIMITED SAY ABOUT US:
AAG has been working with AEON Financial Services Limited for the last 9 months. The initial project involved transferring their support from a previous provider and moving all their infrastructure to a hosted environment, including a full Office 365 migration and taking their servers and backup to a cloud solution. Talking about the process and the experience of working with AAG, Andy Hill, Director of AEON said:
“Initially I had various concerns which included possible disruption/loss of productivity that may have occurred during the planned changes, loss of client data, would response times be as promised, and whether the change to a cloud-based system would actually deliver significant operational improvements.
I was very pleased with the way the actual handover took place and the response times to issues as they arose. I was also impressed with how the team understood our needs; they were clearly less bespoke than we thought! I was also really pleased with the allocation of an account manager who has been a great help and is very proactive in her approach.
AAG is a very professional organisation and the team are always prepared to invest time to better understand our needs and concerns. They have been proactive in seeking feedback about how we feel our needs are being met and respond quickly if there are areas of concern. Technically they seem very astute and creative in the solutions they recommend. We would happily recommend AAG as a true IT partner.”
WHAT A F FASTENERS SAY ABOUT US:
A F Fasteners, manufacturer of precision materials for the aerospace industry, has a long standing relationship with AAG spanning over 4 years. Their support contract gives them access to AAG’s multi-skilled service desk, on-site engineers as required and a dedicated Account Manager and Technical Lead who ensure that the companies’ IT requirements are constantly fit for purpose. Most recently A F Fasteners went through the transition to take their servers to a cloud hosted environment. Liz McKay, Finance Controller, said:
“During the initial discussion around moving to a cloud hosted environment I was impressed with the detail in the proposals AAG put forward for the migration and also the project plan. Both were clear and concise and also gave more than one option within the various sections of the project and a recommendation as to what they felt would work best. I have also been pleasantly surprised with the professionalism of all aspects of AAG. From Laura the account manager, to everyone who answers the helpdesk calls and all the engineers. Everyone is always polite and helpful and we are never made to feel we are asking a stupid question.
I can’t say that we never have issues with our IT systems, because of course things go wrong sometimes and we regularly change things to suit our business, but we have found AAG to be quick to respond to our needs and if there is something urgently required they always do their best to work on it as quickly as possible. I feel we are also kept updated on ongoing issues, even without asking. I would recommend AAG to other companies because they always do what they say they will do.”
WHAT PROCTOR CARS SAY ABOUT US:
"We were moving to a brand new office and showroom, and knew we needed to update our computers and set up a more efficient network. We had no backup for our data which was a priority for us to sort as we (like every other business!) rely on the information stored on our computers. AAG met with us to understand our current setup and our new office and quickly sorted new desktop computers, laptops, servers and Back Up and Disaster Recovery for us. They also set up a large screen displaying adverts in our showroom, which gets great engagement from our customers."
WHAT RED ARROW SAY ABOUT US:
Red Arrow is an importer and distributor of lighting and electrical equipment to the electrical wholesale industry who currently employ 35 people and have been a customer of AAG for 3 years.
“AAG is a company that is large enough to provide the support that is required, but small enough for the individual team members to make a difference. Any downtime is detrimental to sales, operational efficiency, customer relationships and staff morale! Since all processes rely on IT, having AAG’s cloud services is an assurance for the business, to know we aren’t dependant on hardware which could fail or be subject to cyber-attacks and damage“