AAG understood the importance of production, and they always prioritised resolving issues swiftly. If needed, we had technicians on-site in a very timely manner.
ProAmpac’s Tech Odyssey: Navigating Innovation and Collaboration
In the ever-evolving landscape of technology and innovation, companies worldwide are constantly striving to stay ahead of the curve. For ProAmpac, a global leader in flexible packaging, the journey toward progress is an ever-evolving process. A vision of progress, some would say.
ProAmpac’s mission is as ambitious as it is inspiring: to offer a sustainable alternative for 100% of their products by 2025. This forward-thinking approach is just one facet of their commitment to pushing the boundaries of flexible packaging. Founded on the belief that material science can drive innovative and sustainable solutions, ProAmpac upholds five core values – Integrity, Intensity, Innovation, Involvement, Impact. These values foster a culture of speed, simplicity, and self-confidence.
Collaboration is key at ProAmpac. The company actively engages with employees, customers, and suppliers to redefine innovation collectively. “We strive to be authentic as we live out the heritage of our small business culture. We value the connections we’ve created, and our employees feel empowered in their shared efforts to innovate successfully.”
If we only employed a single person to cover our IT needs, we'd be limited to that individual's perspective. With an IT partner, we had a team of experts who could offer diverse insights. It's not just one person's recommendation; it was a group effort, and that's why outsourcing IT to the right partner was paramount to IG Industries.
The Acquisition of IG Industries
Prior to the acquisition of IG Industries by ProAmpac, AAG had forged a strategic partnership with IG Industries and Sean Conlin, Operations Director at IG Industries (and now ProAmpac) emphasised how integral technology was in IG Industries’s operations. “Twenty years ago, technology might not have played a significant role, but over the past decade, it has become paramount” he noted. In their quest for efficiency and sustainability, their factories had gone paper-free, just one of the small changes to drive towards their goals.
However, technology is not a static entity. It evolves rapidly, with changes occurring every 2 to 3 years. To stay at the forefront, IG struck up a partnership to focus on their IT & technology. This partnership, ensured that the IT infrastructure remained aligned with the business goals.
Sean further explained about the time during the partnership, “If we only employed a single person to cover our IT needs, we’d be limited to that individual’s perspective. With an IT partner, we had a team of experts who could offer diverse insights. It’s not just one person’s recommendation; it was a group effort, and that’s why outsourcing IT to the right partner was paramount to IG Industries.”
A Reliable Partner in Innovation
When asked about their experience with AAG, Sean spoke highly of the partnership, noting that despite the occasional hiccups inherent in technology projects, AAG’s response was consistently prompt and effective. “AAG understood the importance of production, and they always prioritised resolving issues swiftly. If needed, we had technicians on-site in a very timely manner.”
On the topic of outsourcing IT support, Sean emphasised the advantages for small to medium businesses. “Unless you’re a large company with a sizable IT department, outsourcing is essential. You need that level of expertise and communal support from people with varied experiences.”
When asked whether he would recommend AAG, Sean Conlin left no room for doubt. “I wouldn’t hesitate in recommending AAG as a company. IG Industries received excellent service and attentiveness, and we never felt the need to explore alternatives.”
Investing in outsourced IT opens the door to cost-effective decision-making. “During the partnership, AAG’s recommendations about equipment upgrades were invaluable. They saved us money by guiding us on when to replace critical machines and when to hold off. It’s been a partnership that truly adds value. And although we didn’t always listen to recommendations, as we know our business absolute, we always worked collaboratively to ensure we’re at the forefront with our technology”.
ProAmpac: A Vision of Progress
Following the acquisition of IG Industries, ProAmpac extended its global network, and further broadened their outreach for impacting customers, and communities. Allowing for a creative process in which diverse knowledge and skill sets come together, the results are powerful.
Sharing this knowledge, gaining fresh perspectives, and actualising ideas drives the dynamic world of packaging, and this only further supports ProAmpac’s commitment to sustainability and innovation. Their constant collaboration is a shining example of how the right technology, and an innovative culture can drive a company toward a brighter future.
I wouldn't hesitate in recommending AAG as a company. IG Industries received excellent service and attentiveness, and we never felt the need to explore alternatives.