AAG Supports the IT Needs of Your Business
Technology is a powerful business tool. It can be a competitive advantage or a crippling liability. In-house IT teams can struggle to efficiently manage the systems needed to keep a business running smoothly. Outsourcing your IT service to an IT support company can reduce costs, increase security and improve efficiency.
AAG offers a fully outsourced IT support service that keeps the management of your IT simple. We use our expertise to minimise disruption to your business, providing high-level support to ensure your hardware and software are operating correctly. There are no hidden costs, and our 24/7 support means your IT needs are always covered.
Our Support Services
Our comprehensive support services are flexible to fit your specific business needs. From comprehensive managed IT support to a network security assessment, AAG can provide your business with a complete range of IT services that will keep you productive and profitable.
Outsourced IT Support is a flexible service that gives you control over your business' IT management, reducing costs whilst providing professional support.
A Flexible Service
Your IT support should reflect the needs of your business. Hybrid working environments are becoming more common due to the ongoing covid-19 pandemic. Working from home is now a popular work method, so an organisation’s files and systems must be accessible off-site.
An in-house team may be under-equipped to handle the ever-changing needs of a business. By outsourcing your IT service, you can receive a bespoke package tailored that supports your business’ work environment.
As your business grows, you can alter your service to accommodate any changes without allocating resources for implementation or suffering disruption to your systems. We work closely with you to develop a long-term strategy for your IT needs. From specific projects to upgrading your entire infrastructure, our team is ready to provide a unique support package for your organisation.
Cut Costs
There can be significant costs involved in maintaining in-house IT hardware and software. The day-to-day IT support needed to keep your systems running can cause a resource drain that prevents investment in other areas of your business.
An outsourced IT support service reduces the costs and resources involved in IT management. Using your IT partner’s monitoring and automation software can save costs and increase your business’ productivity. Internal staff costs can be reduced with fewer technicians needed. We work with you to provide a cost-effective solution that meets your organisation’s needs.
Professional Support Team
An in-house IT support team can have limited resources to keep up with the development of your business. An outsourced IT company can work alongside your team to provide a complete IT service.
Our comprehensive service can aid the growth of your IT infrastructure. We conduct an on-site evaluation of your current service and give recommendations that support your business goals. AAG’s 24/7 coverage ensures business continuity throughout the year. We keep your systems running and deal with any issues if your internal IT team is unavailable.
Client Testimonials
AAG provides bespoke outsourced IT support to businesses across all sectors. Access to our full suite of IT and digital transformation services has helped businesses of all sizes develop and ignite progress towards their goals.
An IT Support Company You Can Trust
Many companies worry that outsourcing their IT support will mean losing control of their systems. As a leading provider of bespoke outsourced IT support services, AAG is committed to ensuring that you remain in control of your technology. A dedicated account manager will work closely with you to determine your specific IT needs and suggest solutions.
AAG’s outsourced IT support services give your business unlimited access to cutting edge technology, while you remain in control of your IT systems and cyber security.
Benefits of Outsourced IT Support with AAG
As your support provider, we keep your IT service management simple.
Our IT experts are skilled in managing essential services for your commercial enterprise. We avoid disruption and maximise the benefit to your company by minimising downtime and increasing efficiency.
- Our network is secure and backed by our 24/7 fully outsourced support across the United Kingdom.
- Remote desk services and on-site assistance provides round-the-clock support for when something goes wrong.
- We offer rapid software implementation, ensuring minimal disruption during system upgrades.
- We work to provide specialised IT solutions for your company.
- Our technology collaborations provide flexible tools that allow you to manage your operations more efficiently.
- Cyber Essentials Plus accreditation ensures data protection.
With decades of combined experience within our team, we can provide advanced technical assistance for any issues, from hardware malfunctions to network outages. Our service desk is ready to provide remote assistance, and we offer on-site support to ensure minimal interruptions to your operations. AAG’s full suite of IT services can help develop your technology, from software updates to infrastructure upgrades.
Accreditations
We’re trusted delivery partners for top industry accreditations.
Pay-as-you-go IT Support
IT systems and related hardware can be expensive to install and time-consuming to maintain. Smaller organisations may not have the resources to finance this upkeep.
AAG’s pay-as-you-go IT support offers flexibility for businesses, allowing you to control the costs of your technology. An account manager will work with you to determine your support requirements, and you will only pay for the services you use.
This service is perfect for businesses that experience seasonal or project-based growth, or those with limited internal IT resources. You can also benefit from AAG’s pay-as-you-go IT support for cover during holiday and sickness periods.
Infrastructure as a Service
Infrastructure as a Service (IaaS) removes the need for on-site servers, data storage and network facilities. These are all managed externally by a vendor, and users gain access through a dashboard. Cloud solutions are rented on-demand, so you only pay for the storage and bandwidth your company uses.
IaaS has several benefits for your business.
- There is no need to purchase or maintain expensive IT hardware, as this is all managed by the service provider.
- New applications and services can be set up quickly, with minimal disruption to your organisation.
- You can add or remove resources as required.
AAG's Proven Partnership Process is our method of achieving the best results for our clients, working closely together to develop their business through technology.
Proven Partnership Process
We understand that every client is unique. Your organisation needs a tailored IT service that supports your working environment and ambitions.
AAG’s Proven Partnership Process is a service model that ensures we understand the way your business operates. From hardware to cloud services, we evaluate a technical strategy aligned with your method of operation. Through this, our outsourced IT support services will help unleash the potential of your business.
Our Locations
Our 24/7 service desk provides round-the-clock support for end-users to ensure your organisation runs smoothly. We constantly monitor our systems and provide remote service desk support for any problems. From our London IT Support office to our Chesterfield IT Support hub, via responsive Manchester IT Support, we can offer rapid on-site assistance across the UK for critical issues.
